In carrying out solid activities and having high mobility, of course, every person relies on transportation modes that support their efficiency, effectiveness, and comfort as well as in mobilizing either as job demands or simply traveling. To support all that the right mode of transportation more by using air transport modes or airplane.
In response, every airline industry continues to make improvements in order to provide comfort for passengers. It became the focus for the airline consulting firm, Skytrax, which annually released the list of top performers. This year Skytrax conducted an assessment through “Customer Satisfaction Survey” conducted by Skytrax globally involving more than 18 million passengers.
The survey was conducted on millions of air passengers and more than 245 international airlines and held annually by measuring 41 major aspects related to products and services provided by airlines. Surprisingly Skytrax again entrusted the cabin crew of Garuda Indonesia as The World’s Best Cabin Crew. This is the fifth time an independent agency based in London, England, honoring cabin crew since 2014.
Skytrax CEO Edward Plaisted gave the award to Garuda Indonesia President Director Pahala N. Mansury at the Skytrax World Airline Awards 2018 at Langham Hotel, London.
President Director of Garuda Indonesia, Pahala N. Mansury said, the re-acquisition of the award as World’s Best Cabin Crew is a pride for Garuda Indonesia.
“This achievement also makes Garuda Indonesia the only world airline to successfully defend the title of” The World’s Best Cabin Crew “for five consecutive years,” said Pahala N. Mansury, in a written message on Tuesday (17/7).
The appreciation has its own meaning for Garuda Indonesia amid various challenges of operational performance faced by the company. Garuda Indonesia successfully proved its commitment by continuing to improve the quality standards of the world’s best-recognized cabin crew service as said by the airline’s main Director.
“This award is also a challenge for all in Garuda Indonesia in the future to continue to provide the best Indonesian hospitality services to the world, given that maintaining this title will certainly be more difficult,” added Pahala.
This proud achievement coupled with the rise of Garuda Indonesia rankings in 10 World Best Airlines as well as Skytrax version, from the rank 10 years ago to rank 9 this year. This is the latest ranking of the world’s 10 best airlines 2018 version of Skytrax.
1. Singapore Airlines – Singapore
2. Qatar Airways – Qatar
3. ANA All Nippon Airways – Japan
4. Emirates – UAE
5. EVA Air – Taiwan
6. Cathay Pacific – Hong Kong
7. Lufthansa – Germany
8. Hainan Airlines – China
9. Garuda Indonesia – Indonesia
10. Thai Airways – Thailand